Getting the Upgrade

Dear Joel,

Just thought I would let you know that I received a free upgrade from Amsterdam to New York. I just went up to the lady at the gate after I saw someone else receive an upgrade and I just asked! I think it helped that the flight was fully booked in coach.

On the other hand, the staff at the gate in New York were quite rude and said that they didn't do upgrades. When I told them that I had received one in Amsterdam, they just said they couldn't comment on the actions of foreigners. When I pointed out they were all employees of Delta, he just shrugged and ignored me! Charming gentleman.

Next time I'll go to the ticketing counter which was opposite the gate, will just have to find my way inside! This flight was nearly empty in coach and business elite so it was no skin off their noses to have given me the seat in elite.

I did have two seats to myself but good god, after sitting on the runway for an hour before take off, the flight seemed to take twice as long!

Thanks again for your help,

Lisa van Mullem

Hi Lisa,

It is so wonderful to hear success stories from readers like you. I always enjoy hearing when a good plan comes together.

Keep up the great work.

Joel

Original Question:
Becoming a First Class Flier