A Great Start

Dear Joel,

First of all my compliments for an excellent book, just finished reading it and it's great.

As a matter of fact there only seemed to be two copies left in the entire Greater London, at least according to the bookshop, and I bought one of them.

So far I have received two free upgrades within Europe and one Transatlantic upgrade to economy plus on United, all as a basic member. Hopefully I will be even more successful with my new silver-card.

Jacob

Hi Jacob,

Thank you very much for your kind words. It's great to hear the upgrading success of others. I am confident that your “Silver Status” will yield a number of rewards including access to the front of the plane.

All the best,

Joel